News

Our Latest Call-Back feature

WE ARE ALWAYS STRIVING TO IMPROVE PATIENTS' EXPERIENCE!

From the 10th May, the phone system was upgraded to reflect that.

We now have a call-back option.

Patients are no longer required to wait in the queue until their call is answered. You can now opt for the call-back option, which means your place is kept in the queue while you go about your day, and when you reach the front of the queue, the system will automatically call you back.

You need to ensure you have the phone you called from with you and that you answer the call; otherwise, you will have to start the process from the beginning.


Published on 18th Oct 2024

Seasonal Flu Vaccinations 2024/25

Flu Vaccinations Still Available – Book Your Appointment Today!

Our walk-in flu clinics have now finished, but we encourage any patients who haven't yet received their flu vaccine to contact the practice to arrange an appointment.

If you happen to be in town or visiting the practice for another reason, you can ask the Receptionsit for an ad-hoc flu vaccination. Alternatively, we are still offering scheduled appointments – simply call our Flu Vaccination line at 07521038469 to book.

If you've decided not to receive the vaccine this year, please let us know so we can stop sending reminders.

 

From 1st September 2024:

  • Pregnant women
  • Children aged 2 or 3 years on 31stAugust 2024.
  • Children in clinical risk groups aged between 6 months to less than 18 years

We will be inviting those eligible with electronic self-booking links from the middle of August.

 

From 3rd October 2024:

  • Persons aged 65 years and over.
  • Persons aged 18 – 64 in clinical risk groups (chronic respiratory disease, chronic heart disease & vascular disease, chronic kidney disease stage 3 or above, chronic liver disease, chronic neurological disease, diabetes & adrenal insufficiency, immunosuppression, asplenia, or adults with a Body Mass Index of more than 40).
  • Long-stay residential care home residents.
  • Carers in receipt of Carer’s Allowance or those who are the main carer of an elderly or disabled person.
  • Close contacts of immunocompromised individuals

I am housebound.  When can I have my flu vaccine?

We are arranging for special visits for our housebound patients.

Thank you for supporting our surgery by choosing to have your flu vaccine with us.

The NHS have made some helpful easy read resources about how to stay well this winter and protect yourself from flu. Visit this page to access the information


Published on 14th Aug 2024

MMR vaccination invitation

MMR call / recall

Measles Mumps and Rubella are highly infectious conditions that can easily spread between unvaccinated people. Getting vaccinated is important, as these conditions can also lead to serious problems including meningitis, hearing loss and problems during pregnancy. Two doses of the MMR vaccine provide the best protection against measles, mumps and rubella.

If you receive an invitation for an MMR vaccination from the national campaign that is currently being run, please book an appointment with one of our Practice Nurses by contacting the surgery after 2pm Monday – Friday on: 01424 464756.

To read details of the full campaign, please click the link below:

NHS England » NHS launches catch up campaign for missed MMR vaccines

Measles - do you know the symptoms?


Published on 17th Jul 2024

Sussex NHS Lung Health Checks

If you are aged 55 to 74 and registered with a GP you will be invited by letter for your FREE NHS Lung Health Check.

You will soon receive a letter from InHealth inviting you to participate in the Targeted Lung Health Check Programme. We want to reassure you that this is not a scam. InHealth are working alongside the NHS to encourage patients aged 55 to 74 to have their lungs checked.

For further information please visit www.sussexlunghealthcheck.nhs.uk


Published on 9th Jul 2024

Sign-in or register using two-factor authentication on Patient Access

To ensure the highest level of security, Patient Access will now ask you to enter a 6 digit time-based passcode each time you sign-in, as well as your username and password. To access a passcode, you will need to install an authenticator app. 

Note: If you have biometrics (Face ID or Touch ID) enabled, you will not be asked to enter an authentication code each time you sign-in. 

For more information about this security feature on Patient Access and how to install the  authenticator app follow this link:

https://support.patientaccess.com/signing-in/sign-in-or-register-using-two-factor-authentication


Published on 21st Jun 2024

Family Hub information

Family Hub

East Sussex Family Hubs now have an advice and support phone line for parents and carers. The line is open Monday to Thursday 9am to 5pm and Fridays 9am to 4.30pm. The service is available for families with children aged 0-19 (0-24 with additional needs.)

The phone number is 01323 46 46 55 and the email  is familyhubs@eastsussex.gov.uk


Published on 13th Mar 2024

September Stats

For the month of September 2024, The Station Practice:

  • has triaged 1781 GP appointment requests;
  • 2234 patients had a face to face appointment (not including our nurses or health care assistants);
  • provided 593 Telephone Consultations (Excluding nurses and HCAs or the phone calls done by the Triaging GP);
  • 12652 Prescriptions Issued;
  • And sadly we experienced 433 DNAs (did not attend or no answer on the telephone).

The Station Practice is always working hard to provide excellent care to all of our patients. 


Published on 3rd Mar 2024

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Sign up for Online Services

Discover the benefits of using the NHS APP


Published on 13th Feb 2024