Engage Consult is an online patient to doctor, non-emergency engagement platform that helps practices enhance efficiencies and boost patient access.
Engage Consult allows patients to communicate securely and safely online with the practice about non-emergency medical conditions, admin questions and prescription requests.
You can start using it by clicking here to log in or to complete your registration details.
Thinks to consider:
Any queries received via engage consult before 11.00am on a surgery working day will be dealt with and responded to on the same day. The requests will not be read on the weekends (Saturdays and Sundays) or on bank holidays.
Please contact 111 during out of hours or 999 if this is an emergency.
Not all medical queries will require a GP appointment, however where an appointment is required a member of the Practice team will be in contact to arrange a phone call or face to face consultation.
Please be advised that there is a limited number of queries (including during the weekend) that can be received by practice on a day. When you are not able to submit the request, this means the message box has reached the capacity of requests.
Please wait at least 24 hours to receive a response from the surgery before you submit a repeat enquiry.
We hope this service will enable patients to get the help they require as quickly as possible.
