Access your medical records

How to get your GP record

Medical records hold information about you. They are also sometimes called health records.

You'll have separate records for any NHS service you go to including your GP surgery, hospital, dentist or opticians.

Your GP record includes information like any conditions or allergies you have and any medicine you're taking.

Some patients using Patient Access or the NHS app will automatically be given access to more information added to their GP record from November 2023 onwards (Prospective access). This includes letters, test results and appointment notes.

What is Prospective Access to Record? Prospective (future) online record access refers to a patient having full online access from a set date onwards. For newly registered patients, this could be the date from which they registered with their new Practice.

If you don’t have prospective online access to your medical records and wish to consider, we will ask you to complete a short application form and will assess whether having access to your record is safe for you.

Your request will be passed to the Partners to review. It may be the practice wishes to contact you to discuss your request if there are any concerns raised so that access can be given safely.

We do not have a set time frame for processing these requests, however the team are working through them and aim to respond within 2 weeks.

There are 2 main ways to get your GP record.

 

By submitting a Subject Access Request (SAR)

In accordance with the UK General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by The Station Practice. This is commonly known as a subject access request (SAR).

You do not need to provide a reason to request access to your records, and requests can be made either verbally or in writing.

To help us process your request accurately and efficiently, we encourage patients to complete our Subject Access Request form wherever possible. This ensures we have all the necessary information to identify you correctly and understand exactly what information you are requesting.

Completed forms can be submitted:

·         In person at the practice

·         Online via Engage Consult

·         By post

While completing the form is not mandatory, using it helps us handle your request promptly and ensure that we have the correct information required.

Please let us know if you have a preference for receiving your records electronically or in paper format, and we will accommodate this where reasonably possible.

If you need any assistance or have questions about accessing your records, please contact the practice and we will be happy to help.

Subject Access Request Form 

To protect your personal information, proof of identity or verification is required when making a Subject Access Request (SAR) and prior to the release of medical records.

Time frame: Once the SAR request is raised, The Station Practice will aim to process the request within 28 days; however, this may not always be possible. The maximum time permitted to process SARs is one calendar month. 

Using your NHS account

You can get your Prospective GP record by logging into your account using the NHS app or NHS website.

First, you need to register for online services and prove who you are. You can do this when you create an account.

You'll need to ask your GP surgery for online access to your Prospective Record, or you'll only see your medicines and allergies.

Get your GP record using your NHS account

Login or Create an account

**If the practice considers that giving online access to the record is not in the patient’s best interest the request can be refused. The final decision lies with the patient’s GP.**

Page last reviewed: 05 February 2026
Page created: 14 February 2024