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Flu vaccine delivery delays

Practices across the UK have been informed today that flu vaccine deliveries from the supplier Seqirus are going to be delayed by at least one or two weeks due to "unforeseen freight challenges". That means that the UK General Practoces will be wothout vaccines, possibly until the beginning of October. This is completely outside of their control.

Your GP practice will continue to work hard to change their existing plans and ensure that as soon as confirmed delivery dates are received patients will be contacted and appointments booked.

General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital

Local Mental Health Service Help numbers: 

  • SUSSEX Mental Health Helpline 0300 5000 101 (open 24/7)
  • Hastings Covid 19 Community Support Hotline 01424 451 019

Staying Well Space
The Staying Well Space is an out-of-hours mental health crisis prevention service open 7 days a week, the service provides recovery-focused support to help you manage your mental health, stay well and prevent crisis from 6pm to 10.30pm on weekdays and 3pm to 10.30pm at weekends.
Please contact Staying Well by calling 0800 023 6475 or emailing 

Flu Clinics

Important reminder – patients must bring their invitation letter with them as vaccinations will may be given without this

As our flu clinics approach, we would like you to take note of the changes we have made to this years flu campaign. Please click here for more information.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

East Sussex Diabetic Eye Screening Programme


The Electronic Prescription Service (EPS) is changing

EPS is a free and easy secure service, which sends your prescription electronically from your doctor’s surgery to your chosen pharmacy. EPS is replacing the need for most paper prescriptions, working towards a paper free NHS.

Patients without a nominated pharmacy will automatically receive electronic prescriptions - a prescription token will be issued to you to take to any pharmacy.

More than 28 million patients already have a nomination. Their nomination will remain valid and nothing will change. The practice can track where and when your prescription was dispensed.

By using EPS, patients benefit from:

  • collecting repeat prescriptions directly from their pharmacy without having to visit the GP
  • paper prescriptions not getting lost
  • less time spent waiting in pharmacies and GP practices
  • a reliable, secure and confidential service

Patients can find out more by going to

Accredited Training Practice

We are now using Chain SMS to message patients

Right Person First

Right Person First Web

The Right Person First information

The NHS Friends & Family Test

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to help us to improve services. Your answer is voluntary, but if you do answer, your feedback will provide valuable information to celebrate good practice, and identify opportunities to make improvements. If you would like to participate in the NHS Friends and Family Test, please complete the simple questionnaire available in the practice and post it into the Friends and Family Test collection box in the reception area.

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