The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
All our receptionists are here to help you. They have a difficult job to do, with phone calls and enquiries descending on them from every direction. They have to judge the URGENCY of your request, so please help them to help you by giving them the necessary information they need. They have been trained to make these enquiries so that you can be helped in the most appropriate way. Staff can arrange to speak with you privately should you so request.